Best Western Plus iO Hotel

The room was clean, and everything worked. When I checked in, I was allocated a room on the ground floor with almost non-existent Wi-Fi. However, the reception staff's immediate response and their effort to allot me another room with better Wi-Fi was truly appreciated. This incident highlighted the great customer service at your hotel! Overall, however, my stay was good, and I will not hesitate to return if my business brings me back to Frankfurt.

The property was absolutely beautiful, from the stylish lounge up to the room, very comfortable bed, large space, clean and spacious bathroom. Very nice design, we had a great time. The staff was very friendly, hotel restaurant was stunning and the food was exceptional, with the breakfast included. There really was nothing bad to say about it. It has a big parking space and a lot of big shops around, and a lot of bus stops if you wish to head in any direction.

The hotel was a pleasant surprise, compared to the expectations. Was expecting basic accommodation, but the room was very big, welcoming, clean and well thought out. A place to relax after a long day's work. The fitness center, open 24/7 is absolutely excellent.

The room was a good size. The staff were really pleasant and helpful. The vibe in the bar in the evening was really relaxing.

We arrived in the late evening. We like big room and comfortable beds. Receptionist was very friendly, she upgraded our room to an even better suite for free. The rooms are nicely furnished, with tea and coffee making facilities. Additional toiletries are also available in the bathroom. I definitely recommend it and we will definitely return to this hotel.