Best Western Plus iO Hotel

The room was clean, and everything worked. When I checked in, I was allocated a room on the ground floor with almost non-existent Wi-Fi. However, the reception staff's immediate response and their effort to allot me another room with better Wi-Fi was truly appreciated. This incident highlighted the great customer service at your hotel! Overall, however, my stay was good, and I will not hesitate to return if my business brings me back to Frankfurt.

The property was absolutely beautiful, from the stylish lounge up to the room, very comfortable bed, large space, clean and spacious bathroom. Very nice design, we had a great time. The staff was very friendly, hotel restaurant was stunning and the food was exceptional, with the breakfast included. There really was nothing bad to say about it. It has a big parking space and a lot of big shops around, and a lot of bus stops if you wish to head in any direction.

It's location is near to main highway and ample parking space with free of charge. Check in check out procedure was too fast and easy. Reception staff was very helpful in guiding me about my plans. .Room and bed are comfortable. It's total value for money . Eschborn stud tarin station is 5 minutes by car we have parked car in P + R free. And central Frankfurt is 15 minutes by S3 or S 4

Very nice and friendly staff, spacious room. The only negative moment - a lot of waiting time to get our dinner ready. Though the dinner itself was delicious. The breakfast was also great!

Excellent facilities and great room. Great German “normal” buffet breakfast. We stayed in August and at the weekend so reataurant and bar not available but the rate for lasminute was good. Staff well trained and attentive and this was noticeable from first moment.